OUR ANALYSTS ARE PROBLEM SOLVERS
Are you struggling to deliver quality results?
Do you have challenges designing and implementing business process or eliciting, documenting and implementing business needs?
Are you having problems translating business needs into technology solutions?
Our dedicated team of business analysis experts specialise in:
- Requirement Engineering and Implementation
- Business Process Modelling
- Project Delivery
At Surge, our clients range from small business startups right through to central government contracts. Analysis can be the key between success and failure of a product or service.
What We Offer to You:
- Help Creating Business Cases and Alternate Journeys to enable the right solutions.
- Requirement Engineering and Backlog Creation
- Process Mapping for Efficiency
- Researching and Honing the Customer Experience to increase Business Productivity
- Quality Assurance and Product Testing
“As teams and organisations move to agile ways of working, the needs for business analyst skills is increasing, not decreasing. From the start of a project a business analyst will use design thinking to get to the true customer needs, measuring the hypothesed benefit realisation, increase transparency through stakeholder analysis and understand the feasibility of the outcome; to the project delivery where a business analyst will ensure the needs of the customers are always in front of the team, analysing problems that arise and advising on solutions that still meet the project return on investment guidelines. Surge business analysts know agile, they understand multiple delivery models but are agnostic to the chosen delivery model, they focus on the customer, the outcome and partnering with leaders to maximise competitive advantage.”Paul Been, Principal Lead Business Analyst
The accelerating pace of technology change and increasingly complexity of business environments can create misperception and miscommunication that pushes a business’s model increasingly away from its goals. The result is customer losses, missed opportunities and running up spending on failed projects. If you find yourself needing some help, then our Business Analysts are here for you – please reach out and see how we here at surge can assist you.